Delivery & Return
Enjoy free delivery on thousands of products over R2,000. Need your order on a specific date and time? We offer scheduled delivery for an additional fee. Terms & Conditions Apply!
Delivery Options Overview
At @IT, we provide flexible shipping methods to suit your needs. Whether you choose standard delivery via trusted couriers, express delivery for urgent orders, or prefer to collect your order from our store, we’ve got you covered.
1. Place Your Order – Select your products and choose a delivery method.
2. Order Confirmation – Receive an instant confirmation email.
3. Track & Wait – Your order is on its way!
4. Receive or Collect – Get your order delivered or pick it up in-store.
Small Items (Laptops, Accessories, Components, etc.)
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Standard Delivery (3-5 Working Days) |
|
|---|---|
|
Orders over R2,000 |
Free |
|
Orders under R2,000 |
R95, all-day delivery |
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Weekday time slot (12 PM - 5 PM) |
R150 |
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Express Delivery (Next Day, 7 Days a Week) |
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|---|---|
|
All-day delivery (order by 9 PM) |
R150 |
|
Weekday time slot (12 PM - 5 PM) |
R200 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large Items (Desktops, Printers, Monitors 43”+, etc.)
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Standard Delivery (2 Working Days) |
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|---|---|
|
All-day delivery (7 AM - 8 PM) |
From R350 |
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Choose a time slot (7 AM - 5 PM) |
From R500 |
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Express Delivery (Next Day on Weekdays) |
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|---|---|
|
All-day delivery (order by 7 PM) |
From R500 |
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Choose a time slot (7 AM - 5 PM) |
From R700 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Non-Returnable Items
- Items missing components or original packaging.
- Products damaged due to misuse or accidental damage.
- Software, digital products, and personalised/custom-built PCs.
Refunds are processed according to South African consumer protection laws.
Returns & Exchanges
We want you to be happy with your purchase! If you need to return or exchange an item, we offer a 14-day return policy for products in their original condition.
Eligibility for Returns:
- The product must be unused and in its original packaging.
- All components, accessories, and manuals must be included.
- A valid proof of purchase (invoice/receipt) is required.
- If the item is defective, it must be inspected by our service department.
FAQs
ou can track your order using the tracking link sent in your confirmation email. If your order is delayed, please contact our support team at info@itcomputers.co.za for assistance.
Yes! We offer deliveries on public holidays, but availability may vary based on location and courier services. Check your delivery options at checkout.
We deliver nationwide across South Africa. Enter your postal code at checkout to see available delivery options.
Next-day delivery is available for most in-stock products. However, large items and certain remote locations may have extended delivery times.
Yes, most deliveries require a signature to ensure the safe receipt of your order. If you’re unavailable, you can arrange for someone to sign on your behalf or schedule a redelivery.
Welcome to @IT – Your Trusted Tech Store
Looking for high-quality computers, accessories, and electronics? @IT has you covered with the latest technology, unbeatable prices, and fast delivery. Whether you're upgrading your setup, looking for gaming gear, or need professional IT solutions, we bring you the best products with top-tier support.
Why Shop with Us?
- Wide Range of Products – From laptops and desktops to peripherals and accessories.
- Fast & Reliable Delivery – Get your order quickly with multiple shipping options.
- Secure Shopping – Safe transactions and customer protection.
- Expert Support – Our tech team is ready to assist you with any queries.
Browse our store now and experience hassle-free shopping with @IT!
